A RETURN AUTHORIZATION CODE is required before any exchanges or refunds can be issued. Please contact us at firstname.lastname@example.org prior to returning the product to receive this code.
If for any reason you are not satisfied with your Mud Dogz purchase, simply return it unused for a prompt and courteous exchange or refund of the merchandise purchase price.
The item has to be in new, unused condition with all of the sales tags still attached and accompanied by the original payment receipt in order for an exchange or refund to be issued.
We do our best to inspect each piece of Rogz gear before it is shipped to you.
In the unlikely event that you receive a Rogz Brand product that has a manufacturer’s defect, we will accept it’s return with a Return Authorization Code and a copy of your original sales receipt within 30 days of purchase. It will be replaced with an identical item once the product is received and inspected by our Return Services Department.
For your protection, please insure your package.
Buck Mountain Botanicals:
Due to their medicinal nature, there are no exchanges or refunds on Buck Mountain Products. All sales of these products are final.